2 Hard refresh using a Mac computer This also has two shortcut keys similar to the one in a Windows machine, only difference is the Ctrl key is replaced by the Command key. Mozilla Firefox and related browsers Windows: 1. Or press ⌘ Cmd +⇧ Shift + R on your keyboard. Press the ⇧ Shift key on your keyboard while clicking the Reload button in Chrome. There are two ways to hard refresh or reload Chrome, Firefox, IE and Mac's browser: hold down ctrl and click F5 or hold down command, shift and click the 'R' key This menu gives you the option of doing a hard refresh (reload) or empty cache with a hard reload.